How do I place an order?
To place an order click on the product that you wish to purchase and click 'Buy Me', the product will then appear in your basket in the top right hand corner. You can add and remove products from here up until you purchase them.
What communication will I receive after placing my order?
Once you have placed your order you will see an on screen order summary and will receive an acknowledgement of your order via email.
Can I change my order?
Once you have submitted your order we are unfortunately unable to amend it.
Can I cancel my order?
We are unable to cancel any orders once they have been placed. Please refer to our Return Policy below if you no longer require your order.
What if something is out of stock?
All items are subject to availablility, unfortunately during busy
periods there may be items that are out of stock. Simply send us an email and we'll keep you informed on future availability.
I have forgotten my password or my new password does not work, how can I request a new one?
On the login screen you can select 'Forgot your Password?'. Please enter the email address that you have your account set up with and await an automated email with your new password inside. You can of course change your password at any time under 'My Account'. If you are still having difficulties, please do not hesitate to contact us at firstname.lastname@example.org.
Can I change information that is stored in my account?
Yes, to change any information in 'My Account' login and click on the area that you wish to change and amend accordingly.
Tattyoo delivers innovative, high-quality products and stands behind all of them with a 100% Unconditional Satisfaction Guarantee. This guarantee means that if you are not satisfied with any purchase for any reason at any time, contact us at email@example.com and we will replace the product, credit your account, or refund your purchase price. You will be satisfied. We guarantee it.
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